NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 23, 2022

NOTICE: Users with sudden non-functioning CAX80 modems

For users seeing any recent problems with there CAX80 modems becoming non-functional or non-accessible or front LEDS not working, please make contact with the following Netgear forum moderators regarding what your seeing:

DarrenM 


Please send both of them the following information in a private message:

Name:

Email:

Phone:

Preferred schedule (at least 2 days ahead)

Time zone:

Device S/N:

 

Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.

 

Regards,

Community Team